My company just implemented ServiceNow

Scarce ServiceNow Support

“My company just implemented ServiceNow.   It’s Cloud so I don’t need support, right?” Wrong. Well OK, maybe not technically wrong. The ServiceNow platform is service managed. Capacity is constantly monitored. 100% availability is all but guaranteed. Application lifecycle is managed for you, so provided you don’t stray too far from “out of the box” then your upgrade path is largely predestined. But support stems…

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Overcoming the ServiceNow skills drought

ServiceNow skills drought landscape | Scarce IT Services

As a client or partner of ServiceNow, you will no doubt have encountered difficulties finding the right ServiceNow skills to meet your project or support needs. As ServiceNow continues to dominate the ITSM marketplace we find ourselves facing a skills shortage brought about by an unprecedented spike in demand for skilled resources needed to fulfil new implementations. As a founder and Director of a…

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