To compete in a market dominated by multinational management consultancies and IT solutions providers, one requires a network of friendships.
In reality, delivering truly world class IT services to government and private sectors for a company our size would be impossible without partners. But our edge over these mainstream blue chips is twofold. 1. We can select the right partners who share our ambition for excellence. And 2. It enables us to focus on our core business of delivering genuine transformation for our clients.
At Scarce we continually strive to partner with organisations who demonstrate excellence in their own specialisms and who share our common values of integrity, teamwork and transparency.
PEOPLE and SOM-3
Competing begins with finding the right people who share our attitudes and values. Finding such talent requires expertise.
SOM-3 may be a new name to the IT Recruitment, but those at the heart of these rapidly developing technology specialists have been uncovering exciting IT talent for almost 25 years. This is IT recruitment conducted the right way. No cutting corners. Just old school people to people relationships overlaid with a creative methodology and smart use of technology.
TOOLING and SERVICENOW
Converging on a single Enterprise IT platform demands absolute confidence in the integrity of that platform as the premium market offering around which to build transformational customer journeys. The ServiceNow Enterprise Cloud Platform has revolutionised and modernised IT service delivery over the past five years.
Having integrated ITSM, ITOM, HR, CSM and a host of new capabilities, ServiceNow offers a truly cohesive enterprise IT solution on a single integrated platform.
ServiceNow can be up and running in weeks when customers fully embrace the platform. This minimises the capital investment organisations need to transform, meaning this scalable IT platform has never been more accessible to almost all organisations regardless of size.
DELIVERY and Serviceberry
With the explosion in ServiceNow implementations across the US and Europe since 2013, it is easy to forget that there are strong talent pools further afield. The UK in particular has experienced escalating resource rates for talented ServiceNow consultancy or development under this tide of new ServiceNow customers.
The development of India has a talent hotbed for ServiceNow expertise has gone largely unnoticed by the market.
In 2017, the directors of Scarce travelled to Mumbai to meet the leadership team of an exciting ITSM provider, Serviceberry. Formed through an alliance of friends over a decade ago, Serviceberry still exudes the integrity and ethics of a company founded on true friendship. Through that meeting, our lasting and valued partnership was formed. Since that date, Serviceberry have developed into a ServiceNow powerhouse, having achieved Silver services and sales partner status with ServiceNow, with incredible customer satisfaction levels to their credit.
We see Serviceberry as the engine room of our business. As our primary delivery partner, they provide the technical platform expertise remotely that underpins and complements the process adoption, operational readiness and testing co-ordination that our own teams provide on-site.
This hybrid remote/on-premise delivery approach enables Scarce to maximise the affordability of ServiceNow to a wider range of organisations that otherwise may be forced to consider other IT solutions.