My company just implemented ServiceNow

Scarce ServiceNow Support

“My company just implemented ServiceNow.   It’s Cloud so I don’t need support, right?” Wrong. Well OK, maybe not technically wrong. The ServiceNow platform is service managed. Capacity is constantly monitored. 100% availability is all but guaranteed. Application lifecycle is managed for you, so provided you don’t stray too far from “out of the box” then your upgrade path is largely predestined. But support stems…

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